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SATISFIED 1200+ CUSTOMERS! ❤️🤍

Cash on Delivery (COD) 💷 Available on Orders upto ₹2999/-

GLOBAL 🌍 SHIPPING AVAILABLE

We Accept Corporate & Customised GIFT 🎁 ORDERS For Any Occasion

TERMS & CONDITIONS

Tidbits is a division of LIMELIGHT INDUSTRIES.
 
All the transaction bills will be raised on/by Limelight Industries.
This page tells you the terms and conditions on which we supply any of the products listed on our website tidbitsindia.com to you by Limelight Industries. Please read these terms and conditions carefully before ordering any products from our website. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions.
INFORMATION ABOUT US
  • tidbitsindia.com is a site operated by LIMELIGHT INDUSTRIES.
  • We are registered in Mumbai, Maharashtra (INDIA) with our registered office adds. at B/203, Priti Palace Building, Dadabhai Cross Rd. No. 3,
    Behind Sai Ganesh Temple, Vile Parle ( West ) Mumbai - 400 056.
  • Our Customer Service Address is B/203, Priti Palace Building, Dadabhai Cross Rd. No. 3, Behind Sai Ganesh Temple, Vile Parle ( West )    Mumbai - 400 056.
  • GSTIN No. - 27ESRPM8400H3Z9
  • IEC No. - ESRPM8400H
  • CUSTOMER CARE - +91 9699887796
  • E-MAIL ID - official@tidbitsindia.com

HOW THE CONTRACT IS FORMED
  • After placing an order, you will receive an e-mail from us confirming that your order is being processed. 
  • All orders are subject to acceptance by us by sending you an e-mail confirming dispatch (the Dispatch Confirmation), at which stage the contract is formed. If we cannot fulfil your order for any reason, we will let you know as soon as possible and provide a full refund to you at the earliest.
LINKS
  • We provide links to the websites of other companies. We are not responsible for the products or the service provided by third party companies (this disclaimer does not affect your statutory rights against that third party).
CONSUMER RIGHTS
  • If you are contracting as a consumer, you may cancel a contract within 1 calendar day, beginning on the day after you order the Products & before being dispatched by us. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy.
  • To cancel a contract, you must inform us in writing or by sending an email to official@tidbitsindia.com
  • Please note that you have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
  • Order once confirmed by you & goods dispatched by us will not be cancelled & taken back at any circumstances.
  • If a customer refuse to accept the order after confirmation then the company will debit ₹500/- as non acceptance charges to customers account. Due to this reason the customer will not be eligible for COD orders after that. The non acceptance charges amount ₹500/- will be adjusted from customers when he/she places their next pre-paid order.
AVAILABILITY AND DELIVERY
  • We aim to dispatch your order within 3 working days of order receipt and it should be with you within 2 to 10 working days of dispatch (Most Indian destinations 2 to 5 working days). Because we use a third-party delivery service, these times are estimates and not guaranteed. However, please let us know if you do not receive your order in good time and we will look into the matter. Delivery times may be longer for certain products & destinations.
  • Where a product is out of stock we will offer you a refund for prepaid order.
  • All descriptions, product images and weights are those of the original manufacture and are intended to give a general description of the goods. The weight to be shipped includes the weight of packaging for the goods.
  • Product images are for illustrative purposes only, and whilst representative of the product exact packaging detail may vary from time to time, subject to changes by the manufacturer. Equally, manufacturers occasionally change their recipes or item weight. Again, we strive to keep our pictures up to date but we do only use them for illustrative purposes. You will always receive the current product available to us at the time of your order.

SHIPPING PARTNER & POLICY

  • We have appointed Shree Radhe Logistics Express ( GSTIN - 27BEXPJ5361M1ZN ) as our Logistic partner for global shipping & it has accepted to take the sole responsibility to delivery our goods to our customers In our supplied condition also Shree Radhe Logistics Express has accepted to payback full amount of our shipment goods if any damages or misplacement of our package occurs in transit.

RISK AND TITLE

  • The Products will be at your risk from the time of delivery.
  • Buyer should prior consult to their physician before purchasing/consuming any supplements.
  • Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery & other charges.
OFFERS & DISCOUNTS BY COUPON CODES
  • At a time only one coupon code can be redeemed for offer or discounts in single order. No multiple coupon codes can be redeemed in a single order.
  • Offers / Discounts & all other schemes can be changed or stopped by us anytime without any prior notice.
PRICE AND PAYMENT
  • Our selling prices are In Indian Rupees (INR) Only.
  • Prices are inclusive of all taxes but exclude delivery costs, which will be added to the total amount due before you place your order. You are given the option of correcting any errors before you confirm your order to us.
  • Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
  • If we have made a pricing error by displaying a lower price than the correct price, we will either contact you for instructions before dispatching the Product or reject your order and notify you of such rejection. If the pricing error is unmistakable, we are under no obligation to provide the product to you at the incorrect (lower) price.
  • If we have incorrectly displayed a higher price, we will confirm the correct price to you in the Dispatch Confirmation and refund the difference to your card.
  • When purchasing chocolate or confectionery destined for region with hot climates, this is done at your own risk.  
  • We have appointed Razorpay as our payment gateway partner & Razorpay has accepted to take the sole responsibility to receive all our digital payments done by our customers on behalf of us & also Razorpay has accepted to repay the collected payment amount to us in T+2 working days.
  • We have appointed Shree Radhe Logistics Express ( GSTIN - 27BEXPJ5361M1ZN ) our Online & Offline COD payment partner &  Shree Radhe Logistics Express has accepted to take the sole responsibility to receive all our CASH ON DELIVERY (COD) payments done by our customers on behalf of us & also they have also accepted to repay the collected payment amount to us timely without fail.
OUR REFUND POLICY
  • When you return a Product to us: 
  1. Because you have cancelled the contract between us within the 1-day cooling-off period, we will process the refund due to you as soon as possible.
  2. Because the Product is expired, we will examine the returned Product as it should be in company supplied condition and replace it or provide a refund. Products returned by you because of an expiry will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.

  • When breakages occur during delivery, we require photographic evidence from you to demonstrate that the product is indeed broken. If we are satisfied that the product has been broken, and that the damage has been caused in transit, once the product is returned to us then we will refund the price of the product in full.
  • We will usually refund any money to the card used to pay for your purchase. 
  • Claims for refunds must be made within 7 days of dispatch for, and within 2 weeks for untracked packet deliveries.

  • OUR LIABILITY
    • We warrant to you that any Product purchased from us through our website is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.
    • Our category list includes all kind of products which are suitable for vegetarians as well as non-vegetarians, so buyer should acknowledge complete information about the product by him/herself before purchasing the product. We are not responsible for the ingredients of any products since the products we sell are from third party companies.
    • Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.
    • We are not responsible for indirect losses which are not foreseeable by you and us (such as loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time) however arising and whether caused by tort (including negligence), breach of contract or otherwise.
    • This does not include or limit in any way our liability: 
    1. For death or personal injury caused by our negligence;
    2. For fraud or fraudulent misrepresentation; or
    3. For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
    WRITTEN COMMUNICATIONS
    • Applicable laws require that some of the information or communications we send to you should be in writing. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
    NOTICES
    • All notices given by you to us must be given to Tidbitsindia.com at official@tidbitsindia.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.
    TRANSFER OF RIGHTS AND OBLIGATIONS
    • You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.
    • We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.
    EVENTS OUTSIDE OUR CONTROL
    • We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event).
    • A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following 
      • Strikes, lock-outs or other industrial action;
      • Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
      • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
      • Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
      • Impossibility of the use of public or private telecommunications networks;
      • The acts, decrees, legislation, regulations or restrictions of any government.
    • Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
    WAIVER
    • If we fail to insist upon strict performance of any of your obligations under this agreement, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
    • A waiver by us of any default shall not constitute a waiver of any subsequent default.
    • No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
    SEVERABILITY
    • If any of these terms and conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
    ENTIRE AGREEMENT
    • We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.
    OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
    • We may revise and amend these terms and conditions from time to time.
    • You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation.
    LAW AND JURISDICTION
    • Contracts for the purchase of Products through our website will be governed by Indian Laws. Any dispute arising from, or related to, such contracts shall be subject to the Mumbai jurisdiction.
    PRIVACY POLICY
    • You can access our home page and browse our site without disclosing personal information. However, by submitting Personal Data to us you accept that we may process your Personal Data in accordance with tidbitsindia.com’ Privacy Policy.
    YOUR DATA
    • We may collect the following types of data from you: 
      • Name
      • Address
      • Email address
      • Telephone Number
      • Your order history
    • Your payment details are not stored by us and are submitted directly to our third-party payment providers via encrypted connection.
    • You agree to provide Personal Data which is in all respects true, accurate and up to date and is not, in any respect, misleading, deceptive or inaccurate or likely to mislead or deceive.
    • We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to collect information about how our customers use this site. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
    OUR USE OF YOUR DATA
    • We undertake not to provide your Personal Data to third parties save in accordance with this policy.
    • We undertake to take reasonable steps, including the implementation of security policies, rules and technical measures, necessary to protect the Personal Data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.
    • Although we will do our best to protect your data, transmission of data over the internet is not completely secure. We cannot guarantee the security of data transmitted to our site, and any transmission is at your own risk. Once we have received your data we will use strict procedures and security features to try and prevent unauthorised access.
    WEBSITE TERMS OF USE
    • These terms and conditions apply to your general use of this website www.tidbitsindia.com and any e-mail correspondence between us and you. Your use of the website indicates your acceptance of these terms, which are issued by tidbitsindia.com. If you do not agree with any of these terms and conditions, you do not have permission to continue using the website and should leave it immediately. The use of your data is governed by our Privacy Policy. Your purchase of products from this website is governed by our Sale Terms.
    YOUR USE OF THIS WEBSITE
    • You must not use this website inappropriately or in contravention of any laws. In particular you agree not to distribute, upload or publish any material or files that might: 
      • be considered defamatory, inaccurate, threatening, offensive, indecent or calculated to incite hatred;
      • constitute a breach of confidence, infringe copyright or any other intellectual property right, privacy or any other right of a third party; or
      • contain viruses or other harmful features, programs or devices.
    • You are responsible for the accuracy of any information you submit to the website.
    • Any information you provide to us is in accordance with the terms of our Privacy Policy.
    PASSWORDS
    • You agree to keep any password used on this website confidential. You agree that we will not be responsible for any activity on this site resulting from a third party gaining access to your password.
    INTELLECTUAL PROPERTY
    • All web site design, text, photography, graphics and their selection and arrangement, unless otherwise indicated, are Copyright of tidbitsindia.com, all rights reserved.
    • Trademarks used on this web site are the property of their respective owners. These trademarks are protected by law and you may not use these trademarks.
    • You are not permitted to use any of our copyrighted material or trademarks in any way. If you do so without our written consent we will have a right of action against you in law for copyright and/or trade mark infringement and you must remove such material with immediate effect.
    • You are not permitted to modify the content of this website in any way.
    LINKS
    • Any links from this website to other sites are provided solely for your convenience. We are not responsible for the direct or indirect consequences of you linking to any other web site. We are not responsible for and have no control over the content of any external sites, and the provision of a link is not an endorsement of any other site or its contents.
    • You may only create a link to this website on the basis that you link to the homepage and on the condition that you do not imply that we are endorsing any products or services other than our own, that you do not misrepresent your relationship with us or present any false information, you do not use any trade marks displayed on the Website without their owners' express written permission, and your website does not contain material which is distasteful, offensive or infringes any rights of any person.
    ALTERATIONS
    • We may alter this website and these terms, conditions and disclaimers at any time.
    DISCLAIMER
    • We do not make any representation or give any warranty or other assurance (and all such warranties, terms and representations that might otherwise apply by operation of law, practice or otherwise are hereby excluded to the fullest extent permitted) as to: 
      • The operation, quality, timeliness, reliability, usefulness or functionality of this website or any information on this website;
      • The availability of this website. Access to this Website may be interrupted, restricted or delayed for any reason and at any time (for example, to enable changes to be made);
      • The compatibility or performance of this website with (or its effect on) your computer equipment;
      • This website being free from errors, defects, viruses or other harmful features, programs or devices;
      • The accuracy, completeness, suitability, timeliness or fitness for any particular purpose of any content on this website or accessed through a link on this website.
    LIMITATION OF LIABILITY
    • We are not liable for and disclaim to the fullest extent permissible under any applicable law all liability and responsibility in connection with the use, inability to use or the results of use of this website for any amount or kind of loss, damage, expenses, costs or liability that you or any third party may suffer, including without limitation any direct, indirect, punitive, special or consequential loss or damage or any loss of income, profits, anticipated savings, goodwill or data whether arising in tort, contract, operation of law or otherwise. This limitation does not apply to your purchase of products via this website, which is governed by our Sale Terms.
    • If any of these terms and conditions would otherwise be held invalid, the invalid term or condition shall be interpreted as applicable only to the extent permitted without being invalid and the remainder of the terms and conditions shall not be affected.
     SUBJECT TO MUMBAI JURISDICTION

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